#!/usr/bin/python
# -*- coding: utf-8 -*-
# Copyright: (c) 2017, Tim Rightnour <[email protected]>
# GNU General Public License v3.0+ (see COPYING or https://www.gnu.org/licenses/gpl-3.0.txt)
from __future__ import absolute_import, division, print_function
__metaclass__ = type
ANSIBLE_METADATA = {
'metadata_version': '1.1',
'status': ['preview'],
'supported_by': 'community'
}
DOCUMENTATION = '''
---
module: snow_record
short_description: Manage records in ServiceNow
version_added: "2.5"
description:
- Creates, deletes and updates a single record in ServiceNow.
options:
table:
description:
- Table to query for records.
required: false
default: incident
type: str
state:
description:
- If C(present) is supplied with a C(number) argument, the module will attempt to update the record with the supplied data.
- If no such record exists, a new one will be created.
- C(absent) will delete a record.
choices: [ present, absent ]
required: true
type: str
data:
description:
- key, value pairs of data to load into the record. See Examples.
- Required for C(state:present).
type: dict
number:
description:
- Record number to update.
- Required for C(state:absent).
required: false
type: str
lookup_field:
description:
- Changes the field that C(number) uses to find records.
required: false
default: number
type: str
attachment:
description:
- Attach a file to the record.
required: false
type: str
requirements:
- python pysnow (pysnow)
author:
- Tim Rightnour (@garbled1)
extends_documentation_fragment: service_now.documentation
'''
EXAMPLES = '''
- name: Grab a user record
snow_record:
username: ansible_test
password: my_password
instance: dev99999
state: present
number: 62826bf03710200044e0bfc8bcbe5df1
table: sys_user
lookup_field: sys_id
- name: Grab a user record using OAuth
snow_record:
username: ansible_test
password: my_password
client_id: "1234567890abcdef1234567890abcdef"
client_secret: "Password1!"
instance: dev99999
state: present
number: 62826bf03710200044e0bfc8bcbe5df1
table: sys_user
lookup_field: sys_id
- name: Create an incident
snow_record:
username: ansible_test
password: my_password
instance: dev99999
state: present
data:
short_description: "This is a test incident opened by Ansible"
severity: 3
priority: 2
register: new_incident
- name: Delete the record we just made
snow_record:
username: admin
password: xxxxxxx
instance: dev99999
state: absent
number: "{{new_incident['record']['number']}}"
- name: Delete a non-existant record
snow_record:
username: ansible_test
password: my_password
instance: dev99999
state: absent
number: 9872354
failed_when: false
- name: Update an incident
snow_record:
username: ansible_test
password: my_password
instance: dev99999
state: present
number: INC0000055
data:
work_notes : "Been working all day on this thing."
- name: Attach a file to an incident
snow_record:
username: ansible_test
password: my_password
instance: dev99999
state: present
number: INC0000055
attachment: README.md
tags: attach
'''
RETURN = '''
record:
description: Record data from Service Now
type: dict
returned: when supported
attached_file:
description: Details of the file that was attached via C(attachment)
type: dict
returned: when supported
'''
import os
from ansible.module_utils.basic import AnsibleModule
from ansible.module_utils._text import to_bytes, to_native
from ansible.module_utils.service_now import ServiceNowClient
try:
# This is being handled by ServiceNowClient
import pysnow
except ImportError:
pass
def run_module():
# define the available arguments/parameters that a user can pass to
# the module
module_args = ServiceNowClient.snow_argument_spec()
module_args.update(
table=dict(type='str', required=False, default='incident'),
state=dict(choices=['present', 'absent'],
type='str', required=True),
number=dict(default=None, required=False, type='str'),
data=dict(default=None, required=False, type='dict'),
lookup_field=dict(default='number', required=False, type='str'),
attachment=dict(default=None, required=False, type='str')
)
module_required_together = [
['client_id', 'client_secret']
]
module_required_if = [
['state', 'absent', ['number']],
]
module = AnsibleModule(
argument_spec=module_args,
supports_check_mode=True,
required_together=module_required_together,
required_if=module_required_if
)
# Connect to ServiceNow
service_now_client = ServiceNowClient(module)
service_now_client.login()
conn = service_now_client.conn
params = module.params
instance = params['instance']
table = params['table']
state = params['state']
number = params['number']
data = params['data']
lookup_field = params['lookup_field']
result = dict(
changed=False,
instance=instance,
table=table,
number=number,
lookup_field=lookup_field
)
# check for attachments
if params['attachment'] is not None:
attach = params['attachment']
b_attach = to_bytes(attach, errors='surrogate_or_strict')
if not os.path.exists(b_attach):
module.fail_json(msg="Attachment {0} not found".format(attach))
result['attachment'] = attach
else:
attach = None
# Deal with check mode
if module.check_mode:
# if we are in check mode and have no number, we would have created
# a record. We can only partially simulate this
if number is None:
result['record'] = dict(data)
result['changed'] = True
# do we want to check if the record is non-existent?
elif state == 'absent':
try:
record = conn.query(table=table, query={lookup_field: number})
res = record.get_one()
result['record'] = dict(Success=True)
result['changed'] = True
except pysnow.exceptions.NoResults:
result['record'] = None
except Exception as detail:
module.fail_json(msg="Unknown failure in query record: {0}".format(to_native(detail)), **result)
# Let's simulate modification
else:
try:
record = conn.query(table=table, query={lookup_field: number})
res = record.get_one()
for key, value in data.items():
res[key] = value
result['changed'] = True
result['record'] = res
except pysnow.exceptions.NoResults:
snow_error = "Record does not exist"
module.fail_json(msg=snow_error, **result)
except Exception as detail:
module.fail_json(msg="Unknown failure in query record: {0}".format(to_native(detail)), **result)
module.exit_json(**result)
# now for the real thing: (non-check mode)
# are we creating a new record?
if state == 'present' and number is None:
try:
record = conn.insert(table=table, payload=dict(data))
except pysnow.exceptions.UnexpectedResponseFormat as e:
snow_error = "Failed to create record: {0}, details: {1}".format(e.error_summary, e.error_details)
module.fail_json(msg=snow_error, **result)
except pysnow.legacy_exceptions.UnexpectedResponse as e:
module.fail_json(msg="Failed to create record due to %s" % to_native(e), **result)
result['record'] = record
result['changed'] = True
# we are deleting a record
elif state == 'absent':
try:
record = conn.query(table=table, query={lookup_field: number})
res = record.delete()
except pysnow.exceptions.NoResults:
res = dict(Success=True)
except pysnow.exceptions.MultipleResults:
snow_error = "Multiple record match"
module.fail_json(msg=snow_error, **result)
except pysnow.exceptions.UnexpectedResponseFormat as e:
snow_error = "Failed to delete record: {0}, details: {1}".format(e.error_summary, e.error_details)
module.fail_json(msg=snow_error, **result)
except pysnow.legacy_exceptions.UnexpectedResponse as e:
module.fail_json(msg="Failed to delete record due to %s" % to_native(e), **result)
except Exception as detail:
snow_error = "Failed to delete record: {0}".format(to_native(detail))
module.fail_json(msg=snow_error, **result)
result['record'] = res
result['changed'] = True
# We want to update a record
else:
try:
record = conn.query(table=table, query={lookup_field: number})
if data is not None:
res = record.update(dict(data))
result['record'] = res
result['changed'] = True
else:
res = record.get_one()
result['record'] = res
if attach is not None:
res = record.attach(b_attach)
result['changed'] = True
result['attached_file'] = res
except pysnow.exceptions.MultipleResults:
snow_error = "Multiple record match"
module.fail_json(msg=snow_error, **result)
except pysnow.exceptions.NoResults:
snow_error = "Record does not exist"
module.fail_json(msg=snow_error, **result)
except pysnow.exceptions.UnexpectedResponseFormat as e:
snow_error = "Failed to update record: {0}, details: {1}".format(e.error_summary, e.error_details)
module.fail_json(msg=snow_error, **result)
except pysnow.legacy_exceptions.UnexpectedResponse as e:
module.fail_json(msg="Failed to update record due to %s" % to_native(e), **result)
except Exception as detail:
snow_error = "Failed to update record: {0}".format(to_native(detail))
module.fail_json(msg=snow_error, **result)
module.exit_json(**result)
def main():
run_module()
if __name__ == '__main__':
main()
Anons79 File Manager Version 1.0, Coded By Anons79
Email: [email protected]